Powering
Customer-Led
Growth
Nuffsaid enables companies to increase Net Retention by measuring the value their customers receive and delivering actionable insights and Customer Success playbooks when risks or opportunities are detected.Request demo
Measure the value
customers receive
Nuffsaid identifies signs of risk and expansion, then delivers playbooks into the CSM’s workflow.
Learn more
Take action on customers
that matter
Nuffsaid centralizes CSM email, chat, tasks, and playbooks into a smart workspace, syncs with CRM data, and prioritizes customers that matter.
Learn more
“Everyone’s talking about NPS — but Nuffsaid’s approach is actually a way better methodology for risk assessment. It’s really well tailored to a Customer org, and it is lighter-weight to get rolling than other tools available.”
“NPS tells you who could be at risk, but Nuffsaid tells you specifically who and why they are at risk.”
“We’re super pumped about Nuffsaid — it’s helping us streamline the customer request and prioritization process, allowing us to better advocate for our customers.”
“Shortly after launch, we retained and grew several opportunities Nuffsaid identified. We're also able to identify the needs of our customers and address their problems quickly. I am an advocate of Nuffsaid!”
“Most CS platforms give you NPS, CSAT data, or the like, but Nuffsaid actively asks customers about their experience throughout their journey.”
Advancing the Customer Success community
one CS leader at a time
2.0 Magazine
The first bi-annual magazine for Customer Success leaders.
‘nuffsaid Podcast
A no-fluff podcast that shares real strategies for Customer Success.
SHH Newsletter
Advice from top CS leaders that you can’t find anywhere else.
Popular Articles
Deep-dive articles on leading-edge problems CS leaders face.