Powering
Customer-Led
Growth

Nuffsaid enables companies to increase Net Retention by measuring the value their customers receive, delivering actionable insights and CS playbooks when risks or opportunities are detected.

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Unlike lagging indicators such as NPS scores, health scores and historical usage data...

Nuffsaid initiates proactive check-ins to ask customers about their experience, while also collecting feature request and communication data.

People decide whether to renew
based on how they feel

Do you know how your customers feel about you? Here’s what you can know with Nuffsaid:

“Everyone’s talking about NPS — but Nuffsaid’s approach is actually a way better methodology for risk assessment. It’s really well tailored to a Customer org, and it is lighter-weight to get rolling than other tools available.”

Tom Krackeler, CCO

“NPS tells you who could be at risk, but Nuffsaid tells you specifically who and why they are at risk.”

Ben Michael, Director of Revenue Operations

“We’re super pumped about Nuffsaid — it’s helping us streamline the customer request and prioritization process, allowing us to better advocate for our customers.”

Cara Harrick, Manager of Customer Success