Powering
Customer-Led
Growth

Nuffsaid enables companies to increase Net Retention by measuring the value their customers receive and delivering actionable insights and Customer Success playbooks when risks or opportunities are detected.

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zoom
pluralsight
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jamf
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Measure the value
customers receive

Nuffsaid identifies signs of risk and expansion, then
delivers playbooks into the CSM’s workflow.

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Take action on customers
that matter

Nuffsaid centralizes CSM email, chat, tasks, and playbooks into a smart workspace, syncs with CRM data, and prioritizes customers that matter.

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“Everyone’s talking about NPS — but Nuffsaid’s approach is actually a way better methodology for risk assessment. It’s really well tailored to a Customer org, and it is lighter-weight to get rolling than other tools available.”

Tom Krackeler, CCO
Zuora
Tom Krackeler, CCO

“Nuffsaid came in and saved the day. Too often in Success things come out of left field. But with Nuffsaid, we don’t have any more ‘out of nowhere’ experiences. We have infinitely more visibility into our customer base and are more attuned to how they‘re feeling, whether they’re showing signals of risk or indications of expansion.”

Lacey Everson, Customer Success Manager of Growth
Branch
Lacey Everson, Customer Success Manager of Growth

“Nuffsaid makes net retention easy. After a super easy implementation, we were able to immediately start measuring the value we provide to testRigor customers and then take action on risks and growth opportunities in real time. The insights Nuffsaid gives us blows NPS out of the water.”

Artem Golubev, Co-founder & CEO
testRigor
Artem Golubev, Co-founder & CEO

“NPS tells you who could be at risk, but Nuffsaid tells you specifically who and why they are at risk.”

Ben Michael, Director of Revenue Operations
jamf
Ben Michael, Director of Revenue Operations

“We’re super pumped about Nuffsaid — it’s helping us streamline the customer request and prioritization process, allowing us to better advocate for our customers.”

Cara Harrick, Manager of Customer Success
amplemarket
Cara Harrick, Manager of Customer Success

“Shortly after launch, we retained and grew several opportunities Nuffsaid identified. We're also able to identify the needs of our customers and address their problems quickly. I am an advocate of Nuffsaid!”

Ben Nye, Senior Vice President of Customer Success
Mployer Advisor
Ben Nye, Senior Vice President of Customer Success

“Most CS platforms give you NPS, CSAT data, or the like, but Nuffsaid actively asks customers about their experience throughout their journey.”

Brian Hartley, Sr. Director of Customer Success
RFP360
Brian Hartley, Sr. Director of Customer Success

Get started with
Nuffsaid today

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