Focus on customers that matter with real-time alerts and tasks, triggered by customer sentiment and needs.
Review customer's progress towards their goals, and get notified when you are missing the mark.
Deeply understand customers by integrating data beyond your health score including qualitative feedback, communication sentiment, and feature requests.
Set champion coverage rules and monitor the number of key relationships in each account and their sentiment over time.
Nuffsaid enables CSMs to focus on the highest risk customers. Directors of CS can visualize customer risk across the company, and VPs can share auto-summarized churn risk insights with the executive team.
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