Workflow Intelligence for Customer Success

Focus on customers that matter with real-time alerts and tasks, triggered by customer sentiment and needs.

Workflow Intelligence for Customer Success
Outcomes

Outcomes

Review customer's progress towards their goals, and get notified when you are missing the mark.

Churn risk

Churn risk

Deeply understand customers by integrating data beyond your health score including qualitative feedback, communication sentiment, and feature requests.

Relationships

Relationships

Set champion coverage rules and monitor the number of key relationships in each account and their sentiment over time.

Help everyone focus on work
that maximizes retention

Nuffsaid enables CSMs to focus on the highest risk customers. Directors of CS can visualize customer risk across the company, and VPs can share auto-summarized churn risk insights with the executive team.

Customer risk view

Upcoming integrations

  • Salesforce
  • Mixpanel
  • Jira
  • Zendesk
  • Segment

Resources for Customer Success leaders

Success Interviews & Articles

Success Interviews & Articles

An Industry-Defining Newsletter

An Industry-Defining Newsletter

The Podcast for Busy Customer Success Leaders

The Podcast for Busy Customer Success Leaders

Take control of your workday

Nuffsaid Personal

Start managing your communications in one intelligent workspace. We’ll let you know when the Customer Success upgrade is available.

Nuffsaid for Customer Success

Sign up for the limited early release to be among the first to experience Workflow Intelligence for Customer Success.