Be proactive for the right customers everyday
Nuffsaid centralizes CSM email, chat, tasks, and playbooks into a smart workspace, syncs with CRM data, and prioritizes customers that matter.
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Customer inboxes
Create unique inboxes for any group of customers or contacts, for customers with low health scores, or for customers who have missed a message from you.
Smart tasks
Nuffsaid notifies CSMs when customer risks and expansion opportunities are identified, then delivers tasks for CSMs to complete within their workspace.
View & edit
customer data
See contact and account information for every customer email, task, and playbook in your workspace. Make quick edits that sync back to your CRM.
Automated
CRM updates
Customer emails and tasks are automatically synced to your CRM. Nuffsaid also adds new contacts to your customer accounts.
Centralized
messaging
Connect multiple Gmail and Slack accounts, then read, respond, and manage customer communication in one place.
“Nuffsaid is a game changer for people who are working across different project and communication apps. Instead of responding to messages as they come in, Nuffsaid helps you respond to messages in order of their importance. It feels like a complete evolution to how we think about productivity.”
