Nuffsaid centralizes CSM email, chat, tasks, and playbooks into a smart workspace, syncs with CRM data, and prioritizes customers that matter.
Create unique inboxes for any group ofcustomers or contacts, for customers with low health scores, or for customers who have missed a message from you.
Nuffsaid notifies CSMs when customerrisks and expansion opportunities are identified, then delivers tasks for CSMs to complete within their workspace.
See contact and account information forevery customer email, task, and playbook in your workspace. Make quick edits that sync back to your CRM.
Customer emails and tasks areautomatically synced to your CRM. Nuffsaid also adds new contacts to your customer accounts.
Connect multiple Gmail and Slackaccounts, then read, respond, and manage customer communication in one place.
“Nuffsaid is a game changer for people who are working across different project and communication apps. Instead of responding to messages as they come in, Nuffsaid helps you respond to messages in order of their importance. It feels like a complete evolution to how we think about productivity.”